Privacy Policy | Park Pass

Data Collection

We collect your name, email address, mailing address, unit number, vehicle information (license plate, make, model), and mobile phone number when you register for a parking permit or sign up for SMS updates. The information is collected via the Park Pass web portal, parking agreement forms, or property management reservation systems.

Data Usage

Your data is used solely for the following:

Maintaining and verifying vehicle records for parking management purposes at residential and commercial properties.
SMS communication regarding parking status, permit expiration, violations, or towing alerts for vehicles registered in our system.
Identity verification for account security.

SMS Opt-Out & Terms

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our SMS list within 24 hours.

For help, reply HELP to any message or contact support.

Message and Data Rates May Apply

Messages are recurring, and message frequency varies based on your parking activity (e.g., account registration, permit renewals, violations).
Carriers are not liable for delayed or undelivered messages.
Contact us at notifications@parkpassllc.com or by calling (713) 331-9326 for HELP.

Data Security

We protect your data with industry-standard secure storage measures (encryption at rest and in transit) to prevent unauthorized access, disclosure, or alteration.

Non-Sharing Clause

We do not transfer, share, sell, or disclose your mobile phone number or personal data to any external organizations, affiliates, or third parties for marketing or promotional purposes.

Note: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain your information as long as you are a registered user of the Park Pass system or as required by property management regulations. You may request deletion of your account at any time by contacting support.

Updates to This Policy

Any modifications will be published on this page. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. Continued use of our services indicates agreement with any revised policies.